Consumer Complaint Detail

FORD / WINDSTAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005014899 Incident Date: Apr, 07 2005
Consumer's City: CHESTER Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 10 2005 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: May, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Updating complaint 10116674 - mechanic informed us the planetary assembly has catastrophically failed and says this is ridiculous for such a low-mileage vehicle. he stated there must be a manufacturer's defect. he will save all ruined parts - total will be about $2,300. will ford have the integrity to stand behind its products? will nhtsa force a recall due to the high number of failures on these vans? *ak the consumer still did not receive a response from ford. there was a planetary assembly problem with the consumers 1999 ford windstar. at 51k miles, the planetary assembly had broken and needed to be replaced along with the transmission, torque converter, sun gear, solenoid and the reverse drum. *sc *jb