Consumer Complaint Detail

TOYOTA / RAV4 / 2002

Recalls
5 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005015524 Incident Date: Jan, 07 2005
Consumer's City: MERCED Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RAV4 Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 5
Vehicle's VIN#: JTEG820V720 Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 21 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving a clicking noise came from front of the vehicle. the steering failed to turn properly, and the driver was unable to maintain control of the vehicle, and crashed into a concrete barrier. upon impact, both air bags did not deploy. the driver refused medical attention and went to the hospital on her own. the vehicle was towed to the dealer. *ak the consumer was in the passing lane going at a rate of 56-57 mph when the click was heard, the vehicle started to glide to the left, the consumer tried to gain control of the steering but the wheel continued to go around. there was no steering power. the consumer was informed that the rack an pinion snapped. *sc *jb