Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016497 Incident Date: Apr, 11 2005
Consumer's City: OLATHE Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP44342R Date added to File: May, 23 2021
Date Complaint Received: Apr, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 01 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Body panels at the top of the van are "separating" at 4 places near the pillar joints on both the driver and passenger sides. body gaps are approximately 1 -2 mm wide and 3 inches long, located adjacent to rubber seals on the van's roof panel.*ak two chrysler dealers have reviewed the problem. dealer 1 (olathe jeep chrysler in olathe ks) suggested the problem was created by a collision, but van has not been in one. dealer 1 offered to seal the panel separations, but offered no further explanation. dealer 2 (jay wolfe chrysler jeep in lee's summit mo) referred the problem to a partnering body shop operated by a ford dealership. the ford body shop stated that the panels are separating due to a manufacturer's adhesive defect and should be repaired under dealer's warranty. we are scheduled to have work done within the next week. i am reporting only to start a file in case others have similar problems.