Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016504 Incident Date: Apr, 17 2005
Consumer's City: LEAGUE CITY Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MELM74W7TX Date added to File: May, 23 2021
Date Complaint Received: Apr, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving home and my car began overheating. the next day i brought it to a repair shop. they told me that the intake manifold was cracked and that there had been recalls on the engine in my car for this exact problem. they told me that there had been several instances of this repair being done under recall. they used their resources to obtain documentation of recalls being issued for this exact problem. i contacted ford motor corp. customer service and spoke with a representative who told me that my particular car had no outstanding recalls associated with it. the repeated occurence of this problem has been noted by me through several instances of customer complaints posted on the internet. the exact problem is with a plastic intake manifold which develops a crack near the themostat and leaks coolant.*ak