Consumer Complaint Detail

FORD / FORD / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005016519 Incident Date: Apr, 07 2005
Consumer's City: BROOKLYN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2FMZA5143YB Date added to File: May, 23 2021
Date Complaint Received: Apr, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 17 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Smelled smoke after ignition. found electrical fire after opening up the hood at a service station. the attendant quickly extinguished the fire. towed the car to premier ford. our insurance adjuster from tsc direct inspected my vehicle. his report was that there oil dripping from a defective master cylinder that caused the wiring to heat up. thus, causing the fire. we think that ford should be responsible because this is a safety issue that could warrant a recall. however, they deny the claim because we are over the 3-year warranty. this should not make a difference. this is a dangerous situation. therefore, we should be reimbursed for the full cost of the job, labor and towing expenses.*ak