Consumer Complaint Detail

GMC / SIERRA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016589 Incident Date: Feb, 14 2005
Consumer's City: PORTAGE Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 26 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took my truck in for an oil change and the dealer told me that my truck (50,000 miles) needed new front rotors because mine were "de-laminated" i asked how this could happen and the mechanic could not give me a clear answer. the gm assistance center told me that the dealership told them the reason for this was i refused some dealer recommended maintenance, although the dealership service manager said that was not the case. i spoke to a metalurgist and he stated the problem was most likely from the manufacturing process caused by not cooling the rotors properly after the were cast, since both rotors are only defective on the inside face. i also own a 1990 chevy truck with 270,000 miles that still has the original rotors. i am afraid this defect could cause an occurrence of brake failure and i am afraid to drive the truck under highway conditions. also, after asking numerous others, no one (other than gm) has heard of this phenomenon. *nm