Consumer Complaint Detail

NISSAN / MAXIMA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005016613 Incident Date: Apr, 07 2005
Consumer's City: WEST BERLIN Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MAXIMA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: JN1CA21A3XM Date added to File: May, 23 2021
Date Complaint Received: Apr, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1999 nissan maxima - jn1ca21a 3xm300571 this complaint is in reference to nissan's recall of 97/98 maximas. the recall was for a faulty alternator. i have a 1999 nissan maxima (build date 6/98) that had the same exact problem/symptom as the recall. the campaign id / nhtsa # is r2010 or r2015 \ 02v-171. 4/8/05 - started my car and heard a humming noise coming from engine. i got out and opened the hood and saw a white smoke coming from the alternator. after further investigation saw a fire in the alternator. ran to the passenger side removed my 4 and 2 year old children and moved them to a safe location. i then found a water bottle in the car and poured the water on the fire. 1:00 pm 4/12/05 called difeo nissan in jersey city, nj and they refused to do anything about the situation based upon the vin 1:10pm 4/12/05 called nissan consumer affairs and filed a report with tamika x3795 reference # 4908176 4/21/05 after numerous calls and follow ups, they responded that i call my insurance company and that my car was not part of the recall. case closed. rep was named wanda at nissan consumer affairs at 800 647 7261 x 3814 have been without a car for weeks now. *nm