| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005016637 | Incident Date: Apr, 15 2005 |
| Consumer's City: DEARBORN | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: ION | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G8AJ52FX3Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 20 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a saturn ion in june of 2003. i began having problems starting the car in october of 2004. it would not start and would just make a clicking noise when the key was turned. there was power to all accessories so it was not a battery failure. the service engine light would come on. after about 30 minutes of trying to get the vehicle to start, it would finally start once again (roughly at first) and the service engine light would disappear. i took it to the nearby saturn dealership after the first occurrence and was turned away because they "were too busy". i took it there the next day and they said that nothing was wrong with it except for an oxygen sensor which they replaced. i drove it home. it did it again twice in the next two days. i took the car back again and they replaced the ignition module. i thought that everything was ok until this past weekend (april 2005) when it did the exact same thing. i took it to saturn on tuesday and they could not recreate the problem and would not provide me with a loaner car for more than one day. i had no choice but to take my unreliable vehicle back. i contacted saturn corporate and filed a complaint. they stated that they would allow me to take the car back to the dealership and would get me a loaner for a few days but it was doubtful that they could get it to repeat the problem as it is intermittent. i have been told to not start it the next time and just have it towed to saturn. that's fine except what if it dies in the middle of the night and i am away from home with my two small children? my vehicle is less than two years old and i should not be afraid to drive it any distance for fear of being stranded! *nm |
