Consumer Complaint Detail

INFINITI / G35 / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016664 Incident Date: Jan, 24 2005
Consumer's City: OGDEN Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: G35 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JNKCV51E84M Date added to File: May, 23 2021
Date Complaint Received: Apr, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 15 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (abbreviated communication with infiniti) [me] i just recently purchased a 2004 g35. as i have driven the vehicle, it has become noticeable that the seat controls in the seat cushion exert pressure on my upper thigh to the point of it being painful if driving for any length of time. i asked the dealer rep. if there had been any complaints on this issue, and he said he had not heard of any, and he said that the 2005 model has the same design. i am surprised that this was not resolved with the new model year as there has got to be other owners with similar complaints. currently, i drive 15 minutes each way to work, and as i am sitting here typing this, i can feel what feels like a bruise on my thigh from the pressure from sitting next to the controls. i am 6' 0" 185 pounds and would consider myself to be of average build. it would seem that there should be some kind of retrofit kit available to remedy this problem. please advise. [infiniti] currently, there is no technical bulletin or kit available in regards to your seat control/cushion concern. we recommend contacting your local infiniti dealer to review vehicle concerns which may be addressed under warranty. [me] it doesn't appear that a claim against the warranty is a viable option. my purpose in contacting infiniti is to notify you of the problem hoping that this issue has been or will be addressed by the design team and a solution pursued. this may be something that is correctable for the current model year or a change in subsequent model years; or at the very least you could give directions on how the owners could remedy this problem on their own. this problem is a result of no padding in the seat area where instead there are the seat controls. in my opinion, this is a result of a paradigm shift to a bad idea. seat cushions are for sitting, not for hard controls. *jb