Consumer Complaint Detail

PLYMOUTH / VOYAGER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016679 Incident Date: Apr, 20 2005
Consumer's City: WESTLAKE Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 17 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While checking under the hood, the right strut tower appeared to have an unusual amount of rust on top. a crack was then noticed. mechanic stated it would have to be replaced and this was a common problem on this model. the original part was painted and rusted due to failure of paint. needs to be totally replaced with new kit that corrects the problem. failure of this part may result in loss of control and inability to steer the car. poor engineering cited by mechanic. prior models did not have this problem and manufacturer should step to provide this repair under an extended warranty since it is a very expense repair and part should never have cracked in the first place. *jb