Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016729 Incident Date: Apr, 21 2005
Consumer's City: MILLFIELD Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:fuel injection system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 08 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the primary repair person for this vehicle. over its history, there have been numerous component failures that in my opinion are unacceptable for a vehicle with this mileage and age. i personally know the owner, and know that it is not operated under unusually harsh conditions. the vehicle was involved in a minor cosmetic crash early on, otherwise, there have been no unusual outside factors. at this point, the car has only 37,000 miles on the odometer. primary use is on long trips. the vehicle is parked and stored for about 3-6 months each year. first problem: air conditioning system leak: the expansion valve failed, requiring replacement. check engine/ malfunction indicator light: has come on several times, each time with the same dtc, a manufacturer specific code related to the mass air flow sensor. the power windows have failed, ultimately resulting in free repair of the windows with a revised retaining clip, as this problem occurs far too often, and finally, the rear brake pads have worn completely with the front pads in virtually new condition. this is accompanied by all four rotors being excessively pitted, with large areas of the rotor face actually flaking off. my research shows that i may end up needing to replace the rear calipers, as well, due to poor design. *jb