Consumer Complaint Detail

HONDA / CIVIC / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016752 Incident Date: Apr, 18 2005
Consumer's City: INDIANAPOLIS Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGEM22571L Date added to File: May, 23 2021
Date Complaint Received: Apr, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: To start off this car was bought with a salvaged title, however all work was done by a shop to make it new again. i have owned the car for almost 2 years and have not had any problems until this spring. i was pulling out of the parking spot at my bank and got half way into the lane when all of a sudden my transmission just let go and started making a real bad grinding and clinking sound. i stopped immediately and the car wouldn't move. i had my car towed to a local transmission shop and they did a full diagnostic and mechanical check on the car. they told me that the differential had just fallen apart on the inside and had torn apart the passenger side axle, and the torque converter, along with leaving a lot of little pieces of metal shards and clutch material everywhere. when the grand total was figured up it was $490 labor, $2,373 parts, plus taxes which came to a grand total of $3,006. let me explain that this is my 2nd civic and 1 of 4 in my family. i truly believe that honda's are very dependable cars. how ever when this happens and it is not because of anything i could control it is very disheartening. this car only has 48,000 miles on it and doesn't show any signs of wear. i have read many other complaints about the transmissions in this year and i would like to know what honda is going to do about it. i have talked to the dealer and they said they couldn't do anything for me. so, i called the customer service for honda usa and the lady said she couldn't do a thing because of the salvaged title, when asked to speak to her supervisor she replied, "fortunately i don't have a supervisor." i am still in the process of talking to honda so i can get this matter solved. i have no choice i am a college student who works full-time just to pay the bills and rent, to have this happen is a real blow. *jb