Consumer Complaint Detail

FORD / ESCAPE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016774 Incident Date: Apr, 21 2005
Consumer's City: NORTH PORT Consumer's State: FL
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU01BX2K Date added to File: May, 23 2021
Date Complaint Received: Apr, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 21 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My name is [xxx], i purchased a ford escape suv on august 22, 2002 from day ford in pittsburgh, pa on august 22, 2002. i have been have many problems with my vehicle since i purchased it. prior to moving to florida in june, i had the car serviced again and was told i need new rotors, brakes and tires.i moved to florida, and on january 2005, i had to replace the clutch because it had rust and corrosion on it. the service tech question all the rust under the vehicle and i told him that i did not know why there was so much. n march 18th, i was in a car accident and my front end was damaged. i had the car taken to matthew currie ford, where they service my car. i picked up the car on april 20, 2005 and was still having problems with it. i thought it was from the accident. i was told on april 21, 2005 that i need new spark plugs. i told them that i was not paying for it and that they need to call aig. on april 22, 2005 the service manager called me to tell me that my car had water damage and that it was purchased this way. i then got a rental car and i called dayford to see what they had to say and how they were going to fix the problem. at first i was told that they did not sell me a car with water damage. then he said he would call me back. well i have not heard anything from them. over the weekend i found out that my car was purchased from kansas city on july 20, 2002 and then serviced on july 27, 2002 by dayford. the services were engine serviced, vehicle serviced, suspension system serviced, brakes serviced, state inspection completed, miscellaneous service performed, emissions system serviced and lubed oil and filter changed. these services were completed with only 3 miles on the car. i pulled the information from carfax and that what it says. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr