Consumer Complaint Detail

HYUNDAI / TUCSON / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016776 Incident Date: Apr, 09 2005
Consumer's City: SAN MATEO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: TUCSON Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought hyundai tucson 2005 (suv, 2.0 gl, 4 cylinders, shiftronic) on 4/9/05. i took this car back and left it at a dealer on 4/16/05 because 1). the cruise control did not work. ). i drove that car to la. on hwy 5 with the same speed as 80 mph. as the others. when i drove up to the hills, the speeding was dropped to 60 mph. (20 mph.difference) and couldn't speed up until down from the hills. i've tried to change to lower gear ... it was still struggled. i got honk and almost got hit from the cars behind. everyone (sales, financial, service department) whom concern this case told me that they will fix everything for us. on 4/22/05 `jayson` called me to pick up that car. he told me that `there were 2 technicians checked my car and there was nothing wrong, cruise control works, this car is a normal as 2.0 gl and only 4 cylinders. for the first problem. i tried to drive and check it with it. finally, he found out that the cruise control's chip was loosen and fixed it. what did his 2 technicians check? for the second problem. he said it's a normal car, he couldn't do anything... just the way that car is. but for me, it unsafe to drive even the hills in the city (i usually go to san francisco, and travel around especially lake tahoe, yosemite). this car is automatic transmission !!! e suggested me to change to lower gear. i've done but it never worked !! these words `we'll help you`. result; that's all they have done. i'm not satisfied, feel unsafe to drive and unfair from this dealer. i don't want to pay for it. please check http://www-odi.nhtsa.dot.gov/cars/problems/recalls/results.cfm http://www.nhtsa.dot.gov/cars/testing/ncap/index2.cfm. *ak