Consumer Complaint Detail

FORD / F SERIES / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005016794 Incident Date: Apr, 22 2005
Consumer's City: EXCELSIOR SPRINGS Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: F SERIES Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 19 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have owned our 2002 f150 4 door truck for 5 months now purchased in dec 04', we have 34,000 miles on this truck which was purchased used. on saturday 4/23/05 our transmission completely slipped out leaving us no power on a busy, hilly, country road. the truck's rmp's would go up however, the truck was not gaining speed only losing speed, we are very lucky that no one came over the hill, or this would have caused a major wreck. once we got us and vehicle to safety we called our ford dealership chuck anderson ford, who told us to have it towed in. however, they would not cover the tow since it was out of warranty. the vehicle evidently went out of warranty on feb. 14th of this year 2005. i don't believe a truck with only 34,000 miles on it should have a transmission blown in it. we then had the truck taken to the dealership. i have spoken with the dealership today, which we we're told we would have to cover the deductible of $400/500.00 for this repair. they are now tearing the transmission apart. *ak