| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005016807 | Incident Date: Apr, 22 2005 |
| Consumer's City: MEDINA | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mazda Motor Corp. |
| Model Name: MAZDA6 | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2HKRL18682H | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 24 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 14 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Car is a mazda 6 sport wagon 2004 with power door locks. this is not a complaint against a dealer or the manufacturer (mazda) at this point. they are currently working on the problem and i expect a satisfactory fix. the issue here is the failure mode of the part of the car in question which part is door locks. the first day we had the car, we had the driver's side door lock not open using the key fob or the key. we could not open the door for about 10 minutes and then, suddenly, it started working again. two days later, the failure re-occured in the same way and, again, we were able to get into the car eventually with repeated trial. this is the important part. on apr 21, my wife was driving the car and stopped at her destination. the failure of the driver's side door lock occured again but this time she was inside the car. she found she could not open the driver's side door by any means at all. the door was not jammed, it was just that the door would not unlock. the fob would not unlock, the manual button would not unlock and the door lever would not unlock. she had to climb over the console (no small feat) and get out through the passenger door. i believe this represents a significant risk to health and well-being as there are times when you might need to get out of a car to save life or limb. i think the failure mode of this lock should be investigated and evaluated for safety risk. *ak |
