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NHTSA Complaint Number: 005016830 | Incident Date: Mar, 09 2005 |
Consumer's City: HAZLETON | Consumer's State: PA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
Model Name: ELANTRA | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: KMHDN55D93U | Date added to File: May, 23 2021 |
Date Complaint Received: Apr, 24 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 30 2003 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I own a 2003 hyundai elantra gt from a month after purchase until 3/10/05 i had brought the car back to motor world (wilkes-barre, pa) for service 4 times for the same problem "check engine light was constantly on".one time the service guy told me to just put black tape over the light and i will not see the light .throughout my ownership of this car i had it service every 3,000 miles for oil changes and 1 time for tires / brakes. i have all documentation for all services. on sunday night 3/20 i was driving my mother and 10 year old brother home when the car started smoking and would not go into gear.monday morning 3/21 i had to take the day off work and arrange for towing down to motor world (hyundai co. in wilkes barre, pa that has been servicing the check engine problems).i received the call on 3/22 that the transmission needed to be replaced and would not be covered under the warranty as i did not have the transmission fluid replaced at 30,000 miles. the owners manual states that it is recommended to have the fluid changed at 30,000 miles if necessary, it was not necessary. the car has 34,000 miles, there was no signs that the transmission was bad. i have made contact several times with motor world and the hyundai rep. who made the decision and they will not speak to me as i have a case with the lemon law. i have made arrangements to have the car picked up from there location , however i did not have the money to pay for a new transmission engine) and pay $ 300 a month. the last time it was serviced at motor world for the check engine light the rep. i dealt with (mike taylor) told me to relax there was no problem with the engine or the car, this kind of thing is simple and continued on that i was blowing it out of proportion. i asked to speak with that same rep. and for the service manger at motor world to speak with that same rep. and i was told he does not work there any longer. *ak |