Consumer Complaint Detail

FORD / FORD / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005016996 Incident Date: Apr, 21 2005
Consumer's City: QUEENSTOWN Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMPU18L4WL Date added to File: May, 23 2021
Date Complaint Received: Apr, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving 1998 ford expedition v8 5.4 liter... down the highway under normal driving conditions and the # 4 spark plug blew out of the head, causing a very load bang followed buy load exhaust, escaping from the plug hole and high volume of fuel vapor and some fuel, this will be the 3rd time this has happened since i have bought the vehicle. the first time a small fire started which my husband put out immediately, i am currently a single mom with two children and can't afford to keep fixing this problem over and over at about 600.00 an occurrence... nor can i afford the safety issue with myself and children. this time the mechanic is saying the whole head must be replaced because it has torn up the treads.(aluminum head as well) this will cost me about $1500-2$000. to have repaired. i have spoken to several ford dealers and tons of mechanics and they are all aware of this problem with the 5.4 liter !!! why has nothing been done? who's suppose to watching out for the little poeple. *ak