Consumer Complaint Detail

PONTIAC / VIBE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005017033 Incident Date: Feb, 26 2005
Consumer's City: STATEN ISLAND Consumer's State: NY
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: VIBE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5Y2SN62L83Z Date added to File: May, 23 2021
Date Complaint Received: Apr, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 12 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Clutch began slipping in fall 2004. i purchased vehicle in december 2002 with 325 miles on it. sold to me as new with full bumper to bumper warranty, that of course excluded brake pads and clutch liner. i driver with almost 30 years experience of manual transmission. this is my 4th vehicle with manual transmission. took vehicle to dealer after being advised in march 2005 that vehicle couldn't pass ny state inspection due to clutch problem. inspector would not even hook it up to machine. of course dealer service said they never heard a noise or any vehicle needing clutch replacement at 30000 miles. they would not absorb cost, and i had to replace to the tune of $1300.00 after their generous discount of 10%. after i complained about original quoted price of nearly $1500.00. i say this, without sarcasm, they were very nice, just wouldn't allow warranty coverage. it should be noted that when i first purchased this vehicle it was after having a different one overnight that i drove off the lot with less than 15 miles on odometer that exhibited problems shifting from 2nd to 3rd gear. dealer tried to say it just needed an adjustment, but i refused to keep the car, and had service manager at that time check vehicle. he admitted that it was a defective transmission problem, and the dealership replaced the vehicle when i refused repair. that service manager is no longer with that dealership, so i had no way to collaborate this information without going back to sales. i am halfway through a four year lease. did not drive much between november and february 2003 as i have another vehicle. *ak