Consumer Complaint Detail

BRIDGESTONE / UNKNOWN / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005017106 Incident Date: Apr, 01 2005
Consumer's City: ASTORIA Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: UNKNOWN Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDBA23C44S Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 05 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the owner of a 2004 toyota sienna le awd van. on april 2, 2005, my family and i were on a trip approximately 200 miles from home. during that trip, the light to inflate the tires came on. we inflated the tires and the light turned off. then, it came on very soon after the initial inflation. my husband took the car to several tire places, then finally a toyota dealership to treat the problem. the dealership informed us that our van was out of alignment and that two of our tires (they are of the "run-flat" variety) were severely worn, one even past the wear bars. at that time, our van had approximately 20,500 miles on it. we had taken it for regularly recommended servicing at a toyota dealership in our hometown, including two prior episodes of having the tires rotated. the most recent tire rotation occurred at the 15,000 mile check-up. at that time, the dealership noted no excessive wear on our tires. in fewer than 5,000 miles, apparently, the tires had worn down beyond what is safe. the consequence was the need to buy four new tires at the 20,500 mile mark. both toyota motor co. and our local toyota dealership indicated to me today upon inquiry that we can expect only approximately 20,000 miles from these tires. i am concerned that these tires can wear down so quickly and fail.*ak