Consumer Complaint Detail

FORD / TAURUS SHO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005017113 Incident Date: Apr, 09 2005
Consumer's City: APEX Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS SHO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP54N3XA Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 07 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Experienced a camshaft related engine failure at 70 mph in the left lane of a major interstate. vehicle had to take emergency action to cross 3 lanes of traffic to get to the shoulder while the engine was off and no power assist was available to brakes or steering. vehicle had been operating for approximately 30 minutes of city driving and 1 hour of highway speeds leading up to the failure. the dealer showed me that the failure was the exact same condition reported on www.v8sho.com. there over 530 documented cases of camshaft to sprocket spleen failures where the pistons then impact stationary valves and destroy the motor. the dealers service manager recommended i contact ford engineering to advise them of the failure since it did not appear to be a maintenance or wear related issue. the engine had to be replaced with a junk yard motor at a cost of over $6000 since the pistons and valves had destroyed the engine. there have been no service bulletins, contact from the manufacturer or even acknowledgement of this problem. there are no new factory engines available and 3rd party motors were twice the blue book value of the car.*ak please investigate the scope of this problem and require the manufacturer to take ownership of this engineering flaw. this failure is a catastrophic one that destroys an engine and is certainly solvable if addressed early enough. my family was most fortunate that this problem did not cause a serious accident.