Consumer Complaint Detail

VOLKSWAGEN / GTI / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005017136 Incident Date: Apr, 25 2005
Consumer's City: STOCKTON Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: GTI Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 9BWDE61JX24 Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 volkswagen gti. i was at afull stop on an intersection making a right turn, and as soon i turned,my passenger side curtain airbag and seat airbag exploded. they did not even do what it suppose to do, the airbags just exploded! i took it to hammer lane volkswagen here in stockton but they told me that it is not under warranty because they found a small dent under my car. they were trying to tell me that it was the cause why they deployed. they were telling me that i ran over something at the time of the incident. i searched on the internet and found that 107 complaints to nhtsa on 2001-2003 golf, gti, and jetta that side-impact airbags were activited improperly. i printed that page, showed it to them and asked them for an explaination, but could not give me any specific answer that i need. i was also asking for an explaination why my airbags did not deploy when i ran over something about two weeks ago before the incident, on the driver side which caused a big dent underneath? this is really ridiculos what happened to me. they are trying to charge me about $4,000.00 for the damage and labor. they suggested to just call my insurance "maybe " they will pay for the damage. i hope this won't happen to those people whose driving these cars. thank you very much for your time reading my complaint.