Consumer Complaint Detail

CROWN / CROWN / 1975

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005017140 Incident Date: Apr, 25 2005
Consumer's City: COLUMBUS Consumer's State: OH
Vehicle Transmission Type: MAN Manufacturers Name: CROWN AUTO TOP MFG.
Model Name: CROWN Model Year: 1975
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW48S24C Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 05 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 jeep grand cherokee on 3rd set of front rotors at 18,869 miles. rear rotors identified with same problem and jeep will not cover under warranty. multiple communications with jeep have failed to resolve issue. however, when we emailed jeep to inquire about whether or not rotors were upgraded on 2005 model to fix brake rotor problems identified on 1999-2004 model we were informed that "yes we did update the rotors on the 2005 model grand cherokee and changed the vendor for the rotors." this, i believe, indicated that they identified a problem which required them to not only update the rotors but it was also severe enough to change vendors. i feel that jeep should upgrade our front and rear rotors to either the 2005 model rotor (if appropriate) or upgrade to a different type of rotor which does not have a history of warping requiring replacement.