Consumer Complaint Detail

DODGE / RAM 2500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005017265 Incident Date: Apr, 20 2005
Consumer's City: PARAGONAH Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28C03G Date added to File: May, 23 2021
Date Complaint Received: Apr, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 11 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving at freeway speed 75 mph when i hit a small washboard type bump, my 2003 dodge 4x4 2500 diesel (with 39,000 miles) began swerving so violently i could hardly hang on to the wheel. we nearly ran off the road and just missed the semi next to us. it was so bad, my wife's head was hitting against the passenger window. we had to slam on the brakes & come to a speed of 30 mph to get it to stop. it seemed to drive fine until we could get it to the dealership in grand junction, who diagnosed it as a bad tie rod end. replaced that,, and sent us on our way. we again began driving down the freeway, pulling a small cargo trailer when it happened again. this time it was so much worse while i tried to hang on to the wheel that i could hardly focus my eyes and again my wife's head smashing against the passenger window with this violent shaking. we took the truck to the dodge dealership in st. george, ut where they reported there were several things they could do, but couldn't guaranty that it would fix the problem. did comment that they were well aware of this problem with these trucks and the service team in slc, ut had named it "the death wobble". i questioned why there is not a recall if it is so common, but he had no answer. he stated most of the people who had this problem 'just got rid of the truck' in other words some other fool has it. this is going to kill someone if not remedied. as a matter of fact, my small wife would have never had the strength to hang on to that wheel & we would be dealing with a crash or death instead of this letter.*ak