Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005018112 Incident Date: Apr, 01 2005
Consumer's City: Consumer's State: DE
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front:stabilizer bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34E8VZ Date added to File: May, 23 2021
Date Complaint Received: Jun, 23 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 04 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer heard noise on driver's side wheel and front stabilizer bar broke. consumer called the dealer, and ford was told consumer's vehicle was not included in recall due to vin number. other vehicles of same year were recalled. contact felt this vehicle should have been recalled.*ak at low speed vehicle was responding normally but at increased speed vehicle becomes unstable for a short instance. consumer could not continue to drive unsafely, so consumer purchased two new stabilizer links from ford dealership for $22. mechanic replaced both of them for an additional $40. consumer feels that this incident is unfortunate for the ford company not to stand behind their vehicles because the links are not moving parts of the vehicle and should last a lifetime. *sb *nm