Consumer Complaint Detail

FORD / EXCURSION / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005018321 Incident Date: May, 02 2005
Consumer's City: LONG BEACH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:glass, side/rear
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 02 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 14 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Contact states: 2002 ford excursion serious design defect in rear hatch door system. if bottom doors are shut after hatch is lowered,hatch down first and then shut the door very lightly the rear window shattered and crashed to the ground. no warning sticker, but there was directions in the owner's manual. went to ford dealer and did not get any results.*ak