Consumer Complaint Detail

FORD / EXCURSION / 2001

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005018345 Incident Date: May, 01 2005
Consumer's City: LONG BEACH Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The 2002 ford excursion that i have been using for transportation has a serious design defect in the rear hatch/rear door system , if either of the two bottom doors is shut after the top hatch has been lowered, the rear window shatters and the entire window (pobably weighing 50-60 lbs.) abruptly comes crashing to the ground. this happened to myself and to my family members with very little pressure being applied in shutting the door. first, this design defect should not exist, second there should , at the very least , be a very visible warning sticker on the window or the door assembly to advise anyone who might be using it of the serious potential for extreme bodily injury or even death if this window were to fall on a child or on an extremity causing serious vascular damage or even amputation.this is a very serious design defect that needs immediate attention and correction before someone else gets seriously injured or killed.