Consumer Complaint Detail

DODGE / STRATUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005018537 Incident Date: Mar, 02 2005
Consumer's City: ABILENE Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:drag:power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ46X11N Date added to File: May, 23 2021
Date Complaint Received: May, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 04 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There was a complaint i just read by [xxx] odi cse number[xxx], and i agree with him about this complaint be handled as a top priority investigation. i bought this as a used car, i knew i'd end of having to put some money into it since i was not buying a brand new car. but i've only had it for 6 months and have to put quite of bit into it. it has 59,000 miles on it. i've had to get the upper and lower ball joints replaced. a month later we heard a noise when we steered. we added power steering fluid cause we noticed it was low. only two days after we heard the noise which got louder was hard to steer. i drive my two young kids with this car and felt unsafe in it. a friend of ours who is a mechanic looked at it and said there was a leak since the fluid was almost empty again. i was told it was power steering line. it was rubbing against the a/c line which is metal and wore a hole in the line. my mechanic said this line was in back order (obviously in high demand). when he finally got it in, seems like dodge has made some changes on the design. this was my first dodge vehicle i had purchased and first used vehicle also. because of this, this will be the last for dodge and used. i agree with [xxx]. this needs to be investigated thoroughly before someone gets seriously injured. again my car has only 58,000 miles on it and should not be having such serious failures. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr