Consumer Complaint Detail

TOYOTA / AVALON / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005018655 Incident Date: Apr, 27 2005
Consumer's City: SAN RAMON Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 07 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We leased a new 2005 toyota avalon.immediately,after driving 6 miles,we started hearing a clunk from the left rear. i called toyota and they said they would check it when i came back to put the spoiler on.they were able to duplicate the noise and kept the car for several days. i did get corporate toyota involved because this dealership has been untrustworthy since day one when the lease was written up wrong-they called and said they needed to replace the left rear lower sub frame and bushings because they were worn. how could it be worn if the noise started after 6 miles-by then i had driven 400 miles. they told me they had to order the parts but that the car was safe to drive. when i went to pick up the car,i asked 2 other people,the advisor and the mechanic if the car was safe to drive because i was going to drive it from san francisco to los angeles,they both said yes. as they were handing me the keys to leave,another mecjanic came runing over and said the car was dangerous to drive and i could not have it. while i was very glad the other mechanic caught the mistake,he said no one had written on my paperwork that the car was unsafe to drive,i did indeed drive a dangerous car that was not safe to drive for 2 weeks. while if this was a used car,i probably would not be writing this,but it was a brand new car! what if something would have happened to me while driving prior to me taking it in,and -god forbid-the other mechanic did not catch the mistake- i thought when we bought new cars they are to be safe to drive!