Consumer Complaint Detail

BUICK / PARK AVENUE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005018704 Incident Date: May, 03 2005
Consumer's City: JUNO BEACH Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CW54K624 Date added to File: May, 23 2021
Date Complaint Received: Jun, 07 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the dealership has told her she needs new brakes. last year on 4-20-04 she brought it in to have the oil changed and complained about a pulsation in the brakes. they told her that both front and rear brakes were gone and they replaced them at no charge. on 5-4-05. she is having the same problem with her brakes. the service manager,told her that the brakes were gone again. they told her that it was an environmental issue and would not be covered. *nm..on april 20, 2004 consumer took vehicle to dealer for an oil change, and to check for pulsation. shortly after checking vehicle mechanic informed consumer that brakes rotors/pads malfunctioned, and replaced them. however, brakes continued to fail, and consumer asked for an investigation of the problem since vehicle was new. *ak *sb