Consumer Complaint Detail

KIA / SEPHIA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005018825 Incident Date: Mar, 13 2005
Consumer's City: DIAMOND BAR Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SEPHIA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Exterior lighting
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJB7234Y5 Date added to File: May, 23 2021
Date Complaint Received: May, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 24 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Headlight housing has severe discoloration after only a little over 4.5 years of use. purchased the vehicle new and have had no accidents. both side markers right next of the headlight housings are as clear as glass, however, the headlight has turned very dingy, dull yellow to the point where it is very hard to see at night. upon discussing it with kia, they stated that the vehicle is out of warranty and that there was no other reported cases of this happening. i have spoken to the service manager where i get my vehicle serviced and had the headlights looked at stated likewise that kia knows that there is a problem, but will not do anything about it if the vehicle is out of warranty which it is because at the time of purchase there was only a 5/50 warranty. the price of the parts nearly $400.00 which i believe should not be charged to me since there is a clear defect in the headlight housing that is causing the discoloration to occur in such short time of ownership. this is a major safety issue that requires to be addressed by kia.