Consumer Complaint Detail
GM PRODUCTS / GM PRODUCTS / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005019083 | Incident Date: May, 06 2005 |
| Consumer's City: | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: GM PRODUCTS DIV. GM CORP. |
| Model Name: GM PRODUCTS | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:mechanical |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2WP5210VF | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 07 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 03 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 012703 recall p02049-s indicating that there was a problem with the lower pinion bearing in the power steering which may separate. 062703 took 1997 pontiac to cunningham of bayside had repairs done invoice#pncs37064. 050705 enroute to visit family, slowing down at the intersection, i felt the steering tighten and release. i then attempted to make a left and the steering tightens, the turning ratio was reduced and i was headed to the oncoming traffic. i stopped in traffic in order to keep control. i was able to continue. i was making another left turn and not expecting that the car would react the same. i began to steer left across oncoming traffic when the steering failed again exposing us to possible serious injuries. i took car to a mechanic in the area. the mechanics checked the steering and said, its the rack and pinion bearings and the shaft cover is missing. i told him a recall had being issued for the bearing; and part of the problem was unable to turn. i told the mechanic, i'll call gm to see if they would cover the repair. 050705 i call gm and spoke to duane,(d') explained what happened and what i had to do. d' stated that in order to cover cost the dealer would have to make the determination that the mechanical failure was related to the recall. i then asked d' if gm would towed the car from the shop to the dealer in order to perform the inspection. d' said no, and that i should drive the car to the dealer. i told him that it was unsafe to drive, because it would not allow me to make a safe left turn and that i could crash. d' state that would be the only way that they could be sure that the failure was due to the recall. i told d' i see what i can do, but that i was not driving the car. i plan to have the repairs done a the garage as i feel that the car is unsafe to drive. and gm would not pay for the tow to the dealer. this is why im writing this letter. new american of valley stream 227 n central ave valleystream ny11580 tel.5168259562 |