Consumer Complaint Detail

DODGE / RAM 2500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005019096 Incident Date: May, 02 2005
Consumer's City: GLEN ROSE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28D63G Date added to File: May, 23 2021
Date Complaint Received: May, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 19 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: while driving under normal conditions and without warning the vehicle experienced a complete engine and electrical failure. (the lightening bolt symbol appeared on the dash board) after the ignition was turned off and waiting several minutes, the vehicle restarted normally. the consumer found in the owner's manual was due to the electronic throttle control. the vehicle was taken to the mechanic and was told that the problem was because of the way the consumer was driving and there was nothing was wrong with the vehicle. the consumer was recently informed that the software update was available for the vehicle. this is the 5.7 l hemi 2003 ram 4x4.had truck since 11-04 has done this about 10 times to present.it is going to get somebody injured are hurt because truck does it whenever it wants to maybe taking off at a red light are etc.!