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NHTSA Complaint Number: 005019417 | Incident Date: May, 05 2005 |
Consumer's City: LAKE OSWEGO | Consumer's State: OR |
Vehicle Transmission Type: AUTO | Manufacturers Name: Volvo Car USA, LLC |
Model Name: V70XC | Model Year: 2001 |
Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: May, 08 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 5 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 1) driving in urban traffic over a two line bridge in portland oregon. the service indicator light is on for a tail light bulb out. i have scheduled a service appointment for the next week to have it replaced. 2. the car decreases in speed from 50 mph to 20 mph in about 100 feet. traffic behind fortunately is far enough back to avoid collision on a very narrow bridge. i drive the car off the bridge and park it. it is towed the following day to the dealer. 3. the dealer states that it needs a new electronic throttle module. i ask if this is anything unusual, and he states that it is not and they just sometimes need to be replaced. he esimates the cost at $1000 dollars. i complain about the cost and several hours later i am told the part will be free and i only need to pay the 360 dollars for labor. this all seems strange- i feel my life was endangered and perhaps there is more to this problem than something particular to my car. i get on the web and research shows this to be a major problem- including recent articles in the la times. in talking with customer service at volvo north america- it was clear they wanted to find a way to get it fixed so i wouldn't complain to anyone. i suggest, however, that a rapid deaccelleration is a potentially large safety issue and if as web research shows, that many people know about this specfic malfunction- then someone should commence a recall as soon as possible before someone really is hurt. i am having the dealer replace the part now. |