Consumer Complaint Detail

GMC / DENALI / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005019574 Incident Date: May, 04 2005
Consumer's City: WALLINGFORD Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: DENALI Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly:axle shaft:seal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEK63U41J Date added to File: May, 23 2021
Date Complaint Received: May, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 26 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband was driving with my four children going about 5mph when he went to make a left turn and lost the power steering. being so close to home, he was able to drive it home. my husband also noticed that an axle seal was leaking as well and this was also considered common for problems. we use this vehicle as our only family car, so naturally we had it fixed right away. what really concerned and alerted myself to this complaint was when my husband took the vehicle in to get looked at a mechanic told him that they have fixed these types of problems many times before and it would only take two hours. when i went to pick up the vehicle, i asked for myself again, and the same mechanic told me it is very common with these vehicles (suv"s) why did this happened with only 60,000 miles? this is not very encouraging and is somewhat upsetting. i am very concerned because i am relocating to texas and this could have been a disaster if we were traveing with this vehicle and possibly a trailer attached. i am very concerned that it may happen again as i noticed there was a similar complaint before mine and the same vehicle make and year. i have never had to replace a steering pump with any other vehicle i have owned. we bought this vehicle used after it was turned in from a lease. i am convinced that i purchased this vehicle with this problem already in motion, although i cannot prove it. i would appreciate this looked into and a response to my complaint in a timely fashion. i may have overlooked this but considering this mechanic informed me and my husband that he has worked on these many times before really concerns me. i will continue to pursue this.