Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005019659 Incident Date: Mar, 20 2005
Consumer's City: NEW RICHMOND Consumer's State: WI
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:turn signal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSB69M01M Date added to File: May, 23 2021
Date Complaint Received: May, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I signaled with my right turn signal for a right-hand turn, suddenly the turn signal stopped flashing (not the quick flashing & clicking for a burnt out bulb), the light stayed on. tried the left turn signal and the same thing happened. kept trying them and would not work. suddenly began operating. the hazard lights did not work either. after repeated attempts, the lights unexpectedly began working. i continued driving, when i signaled another right-hand turn the again the signal repeated the previous failure. i immediately contacted the auto repair shop that i use and setup an appointment for service three days later. the problem occurred intermittenly between the first occurrance and the service appointment. the service technician could not duplicate the problem immediately but the headlamps would not go to bright. he did eventually have the problem with the turn signals. the end result was to replace the switch: headlam dimmer/turn signal/cruise switch 8l0953513j01c (part #). this is an integrated switch. i have listed the three components separately on the complaint list. this same shop had changed the same switch on an audi. i do not know if the replaced part would still be available.