Consumer Complaint Detail

CADILLAC / CATERA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005019808 Incident Date: Mar, 09 2005
Consumer's City: ALLEGAN Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CATERA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 19 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My vehicle's sport shifting indicator light came on about a week before the transmission failure. my car would refuse to shift out of first gear until i drove it for a few miles and/or turned the car off and restarted it. i was in a local town when the front end started to shudder and make noise. i took it to a auto transmission shop who stated the sending unit for the fluid failed and it had burned out the first gear. he stated that this was most likely a manufacture defect. i contacted gm headquarters and was refused any help in fixing the issue or resolving the issue. they stated that the problem was because it had not had a sufficient history with gm dealerships getting maintenance, and that i was the third owner. keep in mind, this transmission went out after my owning the vehicle for only 9 mos, paid 14,000.00 for the car and only has 73,000 miles on it. i now am unable to drive my car until it is fixed, which i am quoted 1500.00 for a rebuild and a year warranty that i cannot afford at this time and having to drive a very unreliable and very unsafe vehicle in the meantime. i just want my car back.