Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005019866 Incident Date: Apr, 19 2005
Consumer's City: Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:power adjust
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E3YZ Date added to File: May, 23 2021
Date Complaint Received: May, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 24 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Left front driver's side seat bracket weld broke free and caused me to lean forward unexpetedly while making a turn. i had complained about something feeling loose during the recall of the seat leanback fastener(recal #03s04 a99).they told me they couldn't find anything wrong but they could replace the entire seat track at my expense. this was on 10-9-03. i believe the weld had broken free at the times when the seat leanback fasteners broke but didn't completely slip off the bracket. over time and use the bracket loosened up enough to pop off the seat bracket drive rod. i took the vehicle to sunset ford and the service tech and service mgr didn't even look at the problem. they just said it's too old and has 83,000 miles on the vehicle. i find it sad that they didn't even look at the problem or what might have led up to or caused it. the auto body repair shop i took it to for repairs said ford explorers and expeditions all have this problem. i don't know this to be true, but i thought someone should make others aware of this if it is. the auto body shop spot-welded the bracket back in place for $74.10. i also called ford's !-800 # but they also denied my complaint because of the mileage.