Consumer Complaint Detail

DODGE / RAM 2500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005019901 Incident Date: Apr, 19 2005
Consumer's City: RIO RANCHO Consumer's State: NM
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3B7KF23D8VG Date added to File: May, 23 2021
Date Complaint Received: Jun, 06 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 09 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The outer dash silencer pad caught on fire and burned the clutch and fuel lines. it fried the computer, the occupants were almost killed. there was a recall issued #737, in august 1997. the customer was not notified of the recall. the consumer paid all repairs out of pocket. the manufacturer was notified, but the claim was denied. chrysler will not help the consumer with the repair bills, tom kelly made a decision and the consumer was told that he does not communicate with people and his decision was final. the consumer had no problems with vehicle before the incident and was out of state when it happened. the consumer realized the recall was for dodge trucks built march 7, 1997 through may 15, 1997 and the consumers vehicle was built on may 16, 1997. *jb the alternator was inoperative due to a bad pcm which was replaced. the a/c had become inoperative after the pcm was replaced. *sc *jb