Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005019933 Incident Date: May, 10 2005
Consumer's City: PHOENIX Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU86K94Z Date added to File: May, 23 2021
Date Complaint Received: May, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 29 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving our 2004 mercury mountaineer, all of the sudden it will stall and a light will come on showing "engine fail safe mode". there is no power at all and the car needs a few minutes before starting up again. this has happened 3 times now and all in traffic. we have had to pray that we would not be hit or worse yet, killed. we have taken it to the dealerdhip twice now (the 1st time they said it was bad gas and sent us on our way) and all they can say the last two times is "we can't duplicate the problem". this is very unsafe and we are very afraid to drive this vehicle.