| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005019948 | Incident Date: May, 12 2005 |
| Consumer's City: AUBURN | Consumer's State: WA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Suzuki Motor USA, LLC |
| Model Name: VERONA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:carburetor system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KL5VM52L54B | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 12 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 02 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have had a series of safety concerns involving a recall notice that was issued due to a defect which exists in all 2004 suzuki verona passenger cars. the engine control module (ecm) has a program fault which causes the fuel to air ratio to become too lean in some circumstances, results in engine stalling. if stalling occurs, this can result in loss of control of the vehicle and a crash could occur without prior warning. i purchased a 2004 suzuki verona ex 2.5l automatic, vehicle id [xxx] on 10/04/03 at the auburn suzuki dealership, giant of the valley. i returned to the dealer a dozen times for the same idle fluctuation issue as well as the check engine light coming on. i was told that the car was fine and that i could continue to drive it even with the check engine light on. i was told that they were working the check engine light issue. on 5/9/05 my car is dropped off at suzuki. on 5/10/05 i received a call (voice message on my cell phone) from jim golden at 5:09 p.m. stating that they ordered a throttle body assembly and that it would resolve the issues of idle dropping and idle quality. on 5/11/05 i returned jim golden?s call at 7:00 a.m. and stated that i was not convinced that the throttle body assembly would fix my car and requested a refund. i also stated that i was filing for the washington state lemon law at which time i was told that the district representative would call me. on 5/12/05 the district representative, leonard smith calls me and states that there is nothing he can do about it. this is a safety issue and want a repurchase of the 2004 suzuki verona. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
