Consumer Complaint Detail

CHEVROLET / CAVALIER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005020033 Incident Date: Jan, 30 2005
Consumer's City: BOONE Consumer's State: IA
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: CAVALIER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:turn signal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G1JC12F937 Date added to File: May, 23 2021
Date Complaint Received: May, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On january 28th 2005, i took my 2003 chevy cavalier to my gm dealership for service on a recall issued by you and gm, recall #04083. this recall is one of the most blatent disreguard for human life. you gave chevy options! options, that shouldnt have been given because with these options human life is still at risk! this recall allows chevy to apply grease before replacing the rear lamp bulb sockets, not just to replace them and insure my saftey as a comsumer. my car was serviced on january 28th 2005 for this recall. grease was applied and with in 3 days my passenger side rear lamp failed and had done so with all signs listed on the recall. but because the dealer had done the recall they tried to tell me it was a burnt out light bulb. which in the end proved not to be. the whole socket was then replaced on january 31st 2005. fast foward to april, my warranty has since expired. when my drivers side rear lamp fails, also with all the signs listed on the recall, but because the dealer had done the recall they tried to tell me it was a burnt out light bulb. i check the lightbulb, which was fine. i called the dealership and spoke with the service manager and addressed the situation. why were both the sockets not replaced at the time the passenger side failed? the answer i received made me take a step back. i was told, chevy does not allow them both to be replaced unless they are both broken or in this case have failed. chevy will not replace something unless it is broke.even if it is a saftey recall! to clarify the situation i contacted chevrolets customer service line and received the same information. the dealearship ended up fixing the recall at no charge to me, on april 30th 2005. why was chevy given any options? why was my life put on the line for a mere $100.00, if that? this recall needs to be recalled itself and chevy needs to be made to replace each and every rear lightbulb socket on every chevy cavalier it produced in 2003.