Consumer Complaint Detail

HYUNDAI / SANTA FE / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005020445 Incident Date: Feb, 21 2005
Consumer's City: PORTLAND Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: KM8SC13E54U Date added to File: May, 23 2021
Date Complaint Received: May, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 22 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Three months ago, while i was fully stopped at an intersection with my foot on the brakes, my 2004 santa fe suddenly revved up and surged forward, colliding with the car in front of me. this had happened once before (without a collision) and the dealer stated "no problem found." it has now been in the shop three months, and the dealer still states "no problem found." i contacted hyundai consumer affairs who wrote me back stating they had concluded that there was no defect which caused this problem (they never inspected it, however). the car is being traded in; the dealer is being generous on the trade allowance. however, hyundai still maintains there is no problem and i am told the car will go to auction. hyundai motor america has taken no action to investigate this serious safety defect.