Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005020488 Incident Date: May, 15 2005
Consumer's City: DERRY Consumer's State: NH
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWSE61JX4W Date added to File: May, 23 2021
Date Complaint Received: May, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is the second time we have had issues with our 2004 vw jetta wagon. both times the car has suddenly, with no warning, had a clutch failure. the first time this happened was with 16,000 miles, now a 2nd occurence with just 29,000 miles. vw tries to pass blame as driver error, but since i drive tractor/trailers for a living, and in my 15 years of driving, have never had a clutch failure prior to this car, i do not think that my driving is to blame. it is apparent from the numerous experiences i have read about that there is a serious defect in the quality or build of the vw clutch system in newer models. fortunately no one was injured in this occurence, but since the car suddenly stopped shifting in traffic, there could easily have been accidents involved. this matter needs to be looked into further.