Consumer Complaint Detail

SUZUKI / VERONA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005020507 Incident Date: Jan, 08 2005
Consumer's City: KINGS PARK Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: VERONA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KL5VM52L24B Date added to File: May, 23 2021
Date Complaint Received: May, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a new 2004 suzuki verona in dec of 2004. i have a 6 year old who by law must be in a belt positioning booster seat in the rear seat. this vehicle is completely incompatible with every booster seat on the market. the rear "seat bite" is too narrow and the seat belt (receiving end) is too short. i brought this serious problem to the attention of the dealership (huntington kia/suzuki on long island, ny)they were of absolutely no assistance. in fact their advice was completely contrary to all manufacurer's instructions. i then contacted suzuki corp. and was told there was no remedy to my problem. they do not manufacture seat belt extenders for the rear seat belts (which may or may not be a solution???) i have sent a complaint to the ntsb who referred me to the nhtsa this is my 2nd correspondance with you.