Consumer Complaint Detail

SUBARU / OUTBACK / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005020540 Incident Date: May, 15 2005
Consumer's City: SANTA ANA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BG6858V7 Date added to File: May, 23 2021
Date Complaint Received: May, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In 2001 i had to have my transmission replaced because the engine would not hold the car back when going down hills. i was going down a steep mountain road and had to use the brakes alone. it did not matter if it was in 1, 2 or d it was the same as neutral. it would also not shift into the top gear on the freeway. it cost over $3000 to get a subaru rebuilt transmission put in at the dealer. it had 97k on it at the time. i just now took my car to the dealer because the car was shaking and hesitating. the dealer told me that the car needed a new transmission and it would cost $3500. this transmission is only 4 years old and has less than 50k on it! i can't afford to replace the trans every 4 years.