Consumer Complaint Detail

FORD / WINDSTAR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005020956 Incident Date: May, 05 2005
Consumer's City: SIMPSONVILLE Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA52413B Date added to File: May, 23 2021
Date Complaint Received: May, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 2003 ford windstar. our instrument panel has gone haywire. the tachometer stopped working, it is completely off the scal. the speedometer does not work. sometimes it registers that you are doing 50mph when the vehicle is not moving, and then will not register any speed when you are moving. you cannot determine what your speed is at any given time. my vehicle is beginning it's third week in the at the dealership. i was told that the parts were being held at the border in mexico. i have also been told that the part is on a "national backorder". at this point the dealership has determined that i need a new instrument cluster, which again, is at the mexican border, in customs, or so says the dealership.