Consumer Complaint Detail

FORD / EXPEDITION / 2004

Components - Details
NHTSA Complaint Number: 005021124	Incident Date: May, 18 2005
Consumer's City: ELK GROVE	Consumer's State: CA
Vehicle Transmission Type: AUTO	Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION	Model Year: 2004
Vehicle Involved in a Crash: No	Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: 1FMRU15W24L	Date added to File: May, 23 2021
Date Complaint Received: May, 20 2005	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: Aug, 17 2004
Was Original Owner: No	Anti-lock Brakes: Yes
Number of Cylinders: 0	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: I dropped my kids off at school then headed for work taking the freeway. traffic began to build so i had slowed down to about 20 miles per hour (mpr), when i tried to accelerate the vehicle would only reach 30 miles per hour. i was in the far right lane so i took the next exit off the freeway. i put it in park then tried to drive again but it still would not go pass 30 mpr or go in reverse so i called road side assistance and had it towed to the nearest dealership. there was no noise or any indication that something was wrong. luckily i wasnt trying to change lanes when the transmission went out, i would have gotten hit. the service manager told me that the sun gear had broken.