Consumer Complaint Detail
MITSUBISHI / MITSUBISHI / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005021184 | Incident Date: May, 02 2005 |
| Consumer's City: MEMPHIS | Consumer's State: TN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mitsubishi Motors North America, Inc. |
| Model Name: MITSUBISHI | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JA4MT31H81P | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 21 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 14 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am sending a complaint regarding a 2001 montero sport. the vin is [xxx]. i have taken my car to the dealership which is gossett mitsubishi here in memphis, tn at least four times since last november regarding transmission issues. specifically, the problem that i am having is the transmission shifts very sluggishly after i have driven around 100 miles straight at about 70 to 75 mph. the dealership has not been able to find a remedy for this problem. the last problem that i had with my vehicle was during another road trip. this time the transmission again shifted sluggishly and this time the transmission ran hot and spewed out transmission fluid which in turn caused the vehicle to smoke badly for the first time and i had to pull over on 3 different occasions which made for a long trip home. i took the vehicle to the dealership the next day and again they could not find anything mechanically wrong. the service manager named [xxx] recommended that i have them install an after-market condenser to help keep the transmission fluid cool. i had no choice but to agree to this because they cannot find anything wrong with this vehicle. this after-market condenser that was installed at this dealership is not a mitsubishi product. wilson stated to me that this product is used mainly on vehicles that are used for towing, but i have never used my vehicle for towing nor does it have a towing package. the dealership charged me $268 dollars for this product including labor. so, now i have a bright silver transmission fluid condenser just behind the grill of my montero sport. it is very noticeable. the number to gossett mitsubishi is 901-388-8989 or 800-238-7003 the address is 1919 covington pike memphis, tn 38128 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *js *tr |