Consumer Complaint Detail

VOLVO / V40 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021219 Incident Date: Apr, 12 2005
Consumer's City: PITTSBURGH Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: V40 Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:power assist:hydraulic:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1VW27534F Date added to File: May, 23 2021
Date Complaint Received: May, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On april 13, 2005 at approximately 4 pm, i was backing my v40 volvo 2004 wagon out of a parking space at the kossman garage, liberty avenue,pittsburgh, pa, going slowly because it was a tight space, when my brakes did not work, at all. despite pushing my brakes as far as they would go, the car did not stop, and crashed into a concrete support beam, crashing in the entire back window and denting the back bumper vertically where the tall concrete beam hit it. thank goodness, no people were hurt, and i was not injured either. no other vehicles were damaged, because the beam was directly behind me, thank goodness. the volvo headquarters inspected the car and said there was nothing wrong, but there was indeed something wrong with the brakes. through my insurer, amica, i became aware of the reported hydraulics pro blem with brakes on certain v40 volvo 2004 cars. i also found a website showing a november, 2004 recall notice required to be sent by the national traffic and motor vehicle safety act to owners of such vehilces, but i never received such a notice. what is more, even after my accident, the company has never told me of such a problem. i found out today about this, thanks to my insurer who researched this. the car is now being repaired, at my and my insurers expense, although it may be due to the faulty brakes noted in the recall. i think there is some response needed from volvo for not informing me of this recall, for indicating it was my fault, and for not being willing to even send me a memo based on their evaluation of my car. my insurer is also wanting to know what their response is.